Family Expectations when hiring a nanny

Nanny Australia and our commitment to you

Nanny Australia is a matchmaking service for families and nannies!  Finding reliable, experienced and loving childcare can be stressful.  We are here to help you find the best possible childcare, saving you time, energy and worry.  Our professional and caring staff will pinpoint your needs and find a nanny that is a perfect match for you and your family’s needs.

At Nanny Australia, you can rest easy knowing that we have fully vetted our nannies, and we’ll be there with you at every step along the way.  We guarantee our nanny matches because we have ensured every nanny has met our strict requirements for nanny placement:

If you have tried to find a nanny and are frustrated by the amount of time needed, the wasted interviews, the energy invested and difficulty finding the perfect fit, we understand and we are here help, and we promise to exceed your expectations.

We look forward to exceeding your expectations, and promise to match you with the perfect nanny for your family. Please find our process outlined below.


Since 2008, we have been matching families with top-notch nannies.  Anabell and her staff are committed to exceeding expectations, by making lasting placements that are a great fit between the family and the nanny.

With Nanny Australia, you can be assured that we will save you time, energy, worry and the too often disappointment that comes with inappropriate matches.  If you are looking for a nanny, Nanny Australia will not only make it easy, but we guarantee our nanny match.
We recruit local, experienced and loving caregivers, and we ensure they have the training and know how to exceed your expectations.

Permanent Placements (full-time or part-time)

Step 1. Parent Survey
Fill out our family application form , If there are items that you want to discuss, or if you need to add more information after submitting the survey, please call our office.

Step 2. Needs Assessment with Placement Counselor
Once we receive your family application form, we will arrange an appointment with you to discuss your needs. We strive to develop and maintain a strong relationship with your family, and the better we know you, the better match we can make with a nanny! At this time, the non-refundable Nanny Match Deposit is due to Nanny Australia. This deposit is applied towards the total placement fee.

Step 3. Nanny Cross Matching
After your detailed conversation with a placement counselor, we review our nanny candidates’ detailed applications in order to determine an appropriate match between nanny and family.
Before you are ever matched with a nanny candidate, Nanny Australia will conduct in- person interviews to ensure they would be both a qualified candidate as well as a good personal match to your family. We then verify the candidate’s employment history and check their references. Then, and only if we remain certain that the match should proceed, will we refer a nanny to you to interview.

Step 4. Interviewing Nanny Candidates
Nanny Australia will provide you with the nanny profiles we feel will be a great match for your family. The profile includes information we gathered during our reference checks and our personal interview. You will have three business days to decide if you want to interview the candidate; after three days the candidate’s profile may be shared with another family.
We will assist in scheduling interviews for you and the nanny. Please call or e-mail us after each interview to give us your feedback. We also encourage families to check the candidates references themselves; often the deciding factor between two great candidates may be a particularly strong recommendation from a previous employer.

Step 5. Nanny Selection; Letter of Intent to Hire
Once you have selected a nanny and decide you want to go forward with the background investigation, a ‘Letter of Intent to Hire’ is signed.
Nanny Australia will perform in-depth background and criminal investigations, both in- house and with a trusted personal investigations firm. A copy of the completed background investigation and any other important information will be provided to you.

Step 6. Nanny/Family Agreement
Once you have decided to make an offer and the nanny accepts, Nanny Australia  will assist with Work Agreement negotiations and require CPR/First-Aid training for the nanny through a certified course (unless the nanny has recent certifications that have been verified.)  The work agreement is imperative to a successful placement. This outlines the job responsibilities, wages, benefits, hours and anything else you and the nanny would like to add. We will draft the agreement and edit or make additions as you see fit.

Step 7. Deliver Fee & Contract to Nanny Australia
At this point, the remaining Nanny Placement fee is due to Nanny Australia. Payment must be received at least 5 business days before your nanny will begin work.